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The Phoenix Trust (Milton) Ltd is a registered charity (Registration Number 1118548) with a vision:


To help build a society where everyone has a right to participate fully, regardless of ability or disability, creating a culture where all contributions are respected and appreciated.

We strive to achieve this, in our own small way, through our mission:


To enhance the lives of people with learning disabilities or complex needs, through the provision of a meaningful experience of work and the development of employability and social skills.

This is underpinned by our values, namely that within the Phoenix community, we will:

  • Respect and celebrate everyone’s differences and support everyone’s rights.

  • Encourage the growth of self confidence and the desire to learn and progress.

  • Act with honesty, fairness and integrity.



Phoenix Trust (Milton) – Privacy Statement


Our pledge:

We will endeavour to always look after any personal information that you share with us, so that everyone who is involved with Phoenix, in whatever capacity, can be confident that:

  • We only use personal information that we need to and that is required

  • We will occasionally advise you of our work and activities, via newsletter, e-mail or letter, but only if you have given us your permission.

  • We will never share your information to external organisations for marketing purposes

  • We take all reasonable care to safeguard your personal information through stringent security procedures


What information do we hold?

The personal information we collect could include your:

  • Name and date of birth

  • Email address, postal address & telephone number

  • Additional information provided through correspondence

  • We also collect health information for those who use our services, in accordance with Article 9, Paragraph 2 (h) of the General Data Protection Regulations.


What do we do with the information?

We may use your personal information to:

  • Update you with important messages concerning day-to- day activities at Phoenix

  • Maintain our records.

  • Provide you with information about future plans, including changes to services

  • We may also on rare occasions, be legally required to disclose your information


Who can see your personal information?

  • The personal information we hold about people who use our services, will be used by staff and volunteers who provide support

  • The information may also, occasionally, be seen by regulatory authorities


How do we store your information?

  • All personal information is stored securely, electronically in our database, with paper copies in locked filing cabinets with restricted access.

  • We only hold information for the minimum amount of time required

  • We regularly delete information that is no longer needed and/or after six years


How to update or access your personal information?

You are entitled to contact us to ask for your personal information to be:

  • Updated

  • Amended

  • Corrected if believed to be inaccurate


This privacy statement is written to reassure all those involved with Phoenix about our commitment to respecting the personal information that we hold. We also value being able to keep in touch and share news and updates. Consequently, if you have any concerns or worries, please do not hesitate to contact us, all options below:


Telephone:     (01223) 420669


Post:               Unit 8, Milton Trading Estate, Cambridge Road, Milton, CB24 6AZ

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